Lockkeys Locksmith Services
110 Elephant Lane
Thatto Heath
St Helens
wa9 5ra

Derek Mercer

Traders overall Rating

(20 Reviews)

Customer Service

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Quality of Work/Service

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Locksmiths St Helens for door opening, lock replacement, lock upgrades, locks supplied and fitted, Upvc door lock problems solved.

Services Provided:
  • Locksmiths
Feedbacks per trade:
  • Locksmiths (20)
  • Other (0)
Comments from consumers who have used this trader
Reviewed 04-Sep-2018
Once again Derek delivered an exceptional service. He visited us to assess the door concerned and recommended cost effective solutions to the issues. He doesn't try and generate work that doesn't need doing like some traders, he is honest and tells you exactly what needs to be done and what doesn't. He also walked around our property with us to give us a free security audit and discuss where other improvements could be made. Derek is honest, he always turns up on time (or early), he offers excellent value for money and is a very pleasant and friendly chap. We would always use him for our security needs and recommend him to anyone who asked us. He is very professional and is an expert in his field.
Reviewed 22-Apr-2018
Derek and his colleague were both knowledgeable and courteous and did a very professional job with regard to issues I had with a number of locks. Would recommend this Locksmith to family & friends no problem.
Reviewed 10-Jan-2018
Excellent service. Arrived within 20 minutes of initial call out & was very friendly & professional. Good price with no call out fee. Would definitely recommend.
Reviewed 21-Dec-2017
I left a message last night requesting a call back today about the faulty locks on my mum’s door. I was so impressed to receive a phone call first thing this morning, and when I explained the problem, Derek said he could be out by 11am. Derek and his colleague turned up as promised and were so helpful. They fully explained the options to my mum, then got straight to work and fixed the problem. My mum stated they were really friendly, helpful and professional. I would highly recommend Derek to anyone, and want to thank him for helping my mum so quickly.
Reviewed 30-Oct-2017
Excellent service couldn't fault
Reviewed 09-Sep-2017
Very professional and friendly, great price for changing the locks on upvc doors and fixing window locks. Highly recommend.
Reviewed 12-Jun-2017
Extremely satisfied with the attitude, service, craftmanship and quality lock that Derek supplied. He fitted a new 5 lever lock to a 30 year old exterior door. Thanks to his skill It now securely locks like a new door. The lock he supplied was far superior than the one he quoted for. Also very good price for the service he provided. Would highly recommend.
Reviewed 24-Sep-2016
Extremely satisfied with Derek and the work that he did. We'd been having problems with our front door locking system and were given Derek's details by St Helens Council. He arrived on time to assess the door and told us exactly what the issue was and how much it would cost to fix it. We then made an appointment with Derek to come back and complete the necessary work. Once again Derek arrived right on time and completed the work to a very high standard and at the lower end of the price range he had given us. Derek is very highly skilled in his field, but also very professional, punctual, friendly and honest/fair. It is so refreshing when you find traders like Derek and we would recommend him to anyone looking for the services he offers.
Reviewed 12-Sep-2016
I rang on Friday and got an appointment for Monday (wasn't an emergency and that day suited me). Derek seems a very nice and plesent man. Told me what lock he was putting on and why and gave me the spare keys. The value for money is amazing. Another quote I got was over £40.00 more expensive. Can't rave enough for this independent trader.
Reviewed 28-Feb-2016
Derek came out to property within twenty minutes very pleasant and extremely helpful was very quick and changed all locks within hour and also dropped keys off and would definitely recommend him again to everybody.thankyou Derek
Reviewed 06-Dec-2015
Really nice genuine honest trustworthy bloke. Will use again and recommend to all my friends and family. Top job too sorted in no time and went out of his way to sort a lock for us on the night.
Reviewed 01-Jun-2015
Excellent service my mum said lovely man that I would highly recommend to anyone.Quick service cheap rates would definitely use again in the future if needed
Reviewed 15-Nov-2014
What a truly magnificent company Lockeys Locksmith Services is. I lost my key for conservatory door, Derek came within the hour and replaced the lock.
Reviewed 18-Sep-2014
Derek was very sympathetic in dealing with my older aged mother, and a faulty lock, when constant access is required by her carers. Explained the problem clearly and came up with a pragmatic and inexpensive solution, rather than charging for a replacement that wasn't needed. Highly recommended.
Reviewed 07-Oct-2013
Very efficient and has given me excellent service. Would recommend him. It gives peace of mind knowing a good job has beenn done.
Reviewed 06-Nov-2012
Quick & cheap
Satisfaction survey results: