Holdcroft Heating & Gas Fitting Ltd



WS1 1YG

 



Traders overall Rating

(1 Reviews)

Customer Service

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Quality of Work/Service

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Punctuality / Efficiency / Time Taken

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Gas Safe Registered.
CHAS accredited

Services Provided:
Feedbacks per trade:
  • Central Heating (1)
  • Gas Fitters (1)
  • Other (0)
Comments from consumers who have used this trader
Reviewed 06-Mar-2020
My Mum had a gas fire fitted and experienced multiple problems, leaving her without a fire whilst the company messed up several orders. She had chosen an economy model fire from the range she was shown only to get something else delivered that wouldn’t fit - while she was left without a fire they explained they would order again, only on the third attempt it became apparent the model she had been shown was discontinued and she hadn’t been consulted on choosing an alternative. My mum then went on to have her central heating system replaced at their recommendation, and it caused her a lot of stress and upset because of the way the company spoke to and dealt with her throughout. She was left with really messy finish and when she struggled to get the system operating went through a period where she became convinced the company were mocking her when she asked for help. Whenever I tried to help her by contacting the company on her behalf they were unresponsive, promising to call back and not doing so. The tradesmen sent were rude and intimidating.
Satisfaction survey results:
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