HTI Home Improvements
60 Cambourne Drive
Hindley Green
Wigan
WN2 4TU

Chris  Tonge



Traders overall Rating
****

(29 Reviews)

Customer Service

* * * * *

Quality of Work/Service

* * * * *

Punctuality / Efficiency / Time Taken

* * * * *









FENSA & Plastic Window Federation member. Also work with Anchor Staying Put.

Services Provided:
  • Builders
  • Guttering
  • Property Repairs & Maintenance
  • Fascias & Gutters
  • Conservatories
  • Double Glazing/Replacement Windows
  • Doors - Installations/Maintenance
  • Extenions - house
  • Soffits
  • Rooflines & Facias
  • Joinery
  • Windows / Doors
  • Window/Door repairs
Feedbacks per trade:
  • Builders (4)
  • Guttering (0)
  • Property Repairs & Maintenance (2)
  • Fascias & Gutters (7)
  • Conservatories (7)
  • Double Glazing/Replacement Windows (3)
  • Doors - Installations/Maintenance (3)
  • Extenions - house (1)
  • Soffits (4)
  • Rooflines & Facias (3)
  • Joinery (1)
  • Windows / Doors (11)
  • Window/Door repairs (1)
  • Other (5)
Comments from consumers who have used this trader
Reviewed 17-Nov-2016
This was the first time my wife and I had employed a tradesman that we didn't already know or hadn't been recommended, and I can honestly say that we could not be any happier with the work Chris and David have done on our property. The work they have carried is faultless and finished to a high standard. They were friendly, punctual, hardworking and tidy and even when we asked them to do other small bits of work which we hadn't originally asked then to do this was no trouble. We will certainly be asking Chris and David to do further work on our property in the future. 10 out of 10 !!
Reviewed 30-Sep-2016
I would (and already have) recommend without hesitation. HTI are what you hope builders will be like. 10 out of 10!
Reviewed 30-Aug-2016
Fantastic speed of service. No disruption to rest of house. Amazing results. Competitive price. Clean & tidy workers. Great with my 3 year old - Safety conscious. Brilliant guys - Highly recommend.
Reviewed 27-Jul-2016
HTI builders have fitted us a loft ladder, the service & quality of work is excellent. The whole experience was stress free. We would have them back for any more jobs we need doing.
Reviewed 14-Jul-2016
HTI have done other jobs for me and I wouldn't hesitate to have them back. They are very obliging and nothing is too much trouble. Friendly but professional.
Reviewed 14-Jul-2016
HTI have done several projects for us over the last few years including building a single story garage extension. They have always been on time, very friendly and efficient. Would recommend them. Their prices have also been very good.
Reviewed 14-Jul-2016
Would be more than happy to use again and recommend to friends & family.
Reviewed 12-Jul-2016
A real pleasure to deal with Chris & David. Can recommend them for any refurbishments & any home improvement. Really reliable, completed on schedule & kept us updated.
Reviewed 07-Jul-2016
Fascias, soffits and gutters replaced to my satisfaction. A job well done.
Reviewed 01-Jun-2016
Even though the original tiles fitted, were a bad batch from the supplier. The trader obtained a new set from the supplier. These were fitted promptly and efficiently by the trader without fuss. Their pleasant work ethic was much appreciated.
Reviewed 01-Jun-2016
From start to finish, excellent service. Would recommend to all of my family & friends. Brilliant job, well done.
Reviewed 09-Jun-2015
Work was completed smoothly and efficiently. Well project managed. Had one minor problem which was soon rectified. Lovely people. The work has transformed our house!
Reviewed 30-May-2015
Included in the contract of installing five windows was "Repair to concrete lintel (kitchen)". Tony Royle promised a form would be made around the lintel and a specialised concrete repair kit would be applied inside of that. What happened was rather different. When the window installation was nearly complete I pointed out to Chris who did the installation that the lintel hadn't been repaired, he said he didn't know anything about it and then got some leftover mortar from the bin and roughly formed it onto the lintel. Please see the relevant photographs. Before leaving Chris told me that it was his business as well as Tonys and that he would be expecting prompt payment. He even phoned on the following Monday to see if I had paid. The inside trim on the large front window fell down on the first warm day of the year as it had only been stuck up using mastic sealant. When I complained to Tony Royle he said someone would be round that week. While I was out they turned up unannounced, no attempt was made to contact me in anyway. I emailed them back three contact numbers but they never made any contact. When I contacted them again over a month later I got a text message saying "Chris has your phone numbers and will contact you to arrange a convenient time to refit the window trim. Re your concrete lintel, not much more could be done, as long as the steel reinforced bar is encased there shouldn't be any further problems. Tony R" No attempt had been made to contact me when Chris turned up unannounced again fortunately this time I was in and he made the repair to the front window trim. When I asked him about the lintel repair he said I would have to speak to Tony about it as he didn't know anything about it. Chris is very quick to demand payment saying it is his business as well as Tonys but when it comes to taking responsibility for things being put right he is quick to wash his hands. Tony hasn't even been to the house after signing the contract. No attempt has ever been made to repair the lintel in the correct way for this sort of damage the way that was promised. I think Tony is taking advantage of my eighty two year old father. Take a look at the photographs they call themselves specialist builders would you want your home left looking like that ? Unless you want to be left with work left far below the promised standard stay away from HTI builders.
Reviewed 01-Feb-2015
From start to finish,gave good advise and service,clean and tidy at all times,nothing to much trouble,would recommend HTI to anyone.
Reviewed 22-Sep-2014
The QS and tradesmen were very friendly, professional, well mannered, gave excellent advice, tidy and had an excellent work ethic. I would recommend them to anybody
Reviewed 07-Aug-2014
very professional. nothing too much trouble. would highly recommend Tony, Chris, and David of HTI.
Satisfaction survey results:
Chart
Chart
Chart