Gerrards Carpet & Upholstery Cleaning
18 Chorley Road

Sharon Gerrard

Traders overall Rating

(158 Reviews)

Customer Service

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Quality of Work/Service

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Services Provided:
  • Carpet Cleaning
  • Upholstery Cleaning
Feedbacks per trade:
  • Carpet Cleaning (141)
  • Upholstery Cleaning (31)
  • Other (7)
Comments from consumers who have used this trader
Reviewed 02-Dec-2016
Very thorough, worked efficiently.
Reviewed 24-Nov-2016
Extremely professional company
Reviewed 21-Nov-2016
Simon has done an amazing job on my carpet, looks like new! All ready for the Christmas tree to go up now!
Reviewed 04-Nov-2016
Excellent service, great job, very neat and tidy. Please thank Simon on our behalf.
Reviewed 01-Nov-2016
Just wanted to say how pleased I am with the carpet cleaning. It's 14 years old and it was dirty now it's lovely and fresh and feels clean. I will recommend your company!
Reviewed 01-Nov-2016
You did magic with my Carpet, you did a very professional job, My husband is so thrilled with the job done :,as he wont need to fork out for a new carpet would recommend Gerrards Carpet & Upholstery Cleaners to anyone wanting this service. Thanks!
Reviewed 19-Oct-2016
Excellent service, punctual, hardworking and professional. Would recommend
Reviewed 18-Oct-2016
Absolutely Perfect, One very, very happy customer. Will definitely be re-booking for next year.
Reviewed 27-Sep-2016
Very pleasant.
Reviewed 27-Sep-2016
Punctual, clean & tidy and carried out an excellent cleaning job to our sofa and armchairs with first class results. Would recommend highly - Maybe not the cheapest but you get what you pay for.
Reviewed 27-Sep-2016
No complaints. Excellent overall.
Reviewed 27-Sep-2016
Very polite and professional.
Reviewed 20-Sep-2016
Great service, spot on time, very courteous gentleman, great carpet cleaning. A pleasure using this company and will definitely use again in the future.
Reviewed 10-Sep-2016
We have used this company on a number of occasions, and a pink dralon suite came up sparkling. On this occasion we asked them to clean a cream chair which had been dirtied on removal, and our elderly dog had fouled an area in the sitting room. Both areas difficult to clean, and they were upfront about getting this kind of stain out but we decided to go ahead. He kept working on the areas, and the results were more than satisfactory. Well done Gerard's
Reviewed 09-Sep-2016
Quick & efficient.
Reviewed 06-Sep-2016
Excellent professional service. Would recommend to others.
Reviewed 05-Sep-2016
No hesitation in recommending this contractor for any carpet cleaning
Reviewed 24-Aug-2016
Extremely helpful lady on the phone. Punctual on day of job. Very pleased with result. Would highly recommend to friends.
Reviewed 24-Aug-2016
we have had Gerrards many times over the years. They are always punctual, completely professional and do an excellent job. We certainly would never use any other company
Reviewed 17-Aug-2016
Been using Gerrards for over 20 years and would never consider using anyone else. I have recommended to family and friends on numerous occasions and they agree.
Reviewed 17-Aug-2016
Mr Gerrard has cleaned my carpets annually for a number of years. The process is quick, efficient and the carpets look like new every time. I would not hesitate to recommend Gerrard's to my friends and family.
Reviewed 17-Aug-2016
My husband had walked in dirty oil and then, not realising, had transferred it on to the carpet. We had no success removing the stains and was convinced we would have to replace the carpet. I rang Gerrards to see if there was anything that they could do and Simon came that afternoon and removed every mark and stain even saying that it was complementary as a thank you for our custom. I really cannot recommend this company highly enough. They are so friendly yet so professional.
Reviewed 27-Jul-2016
Simon Gerrard did a fantastic job of cleaning my suite & carpet. They look brand new and he works very hard, I shall be telling people to go to him for carpets & suites to be cleaned.
Reviewed 22-Jul-2016
A fantastic job. Thank you!
Reviewed 21-Jul-2016
Having used previous companies in the past, we were skeptical at first. However I have to say that the standard of cleaning work carried out is excellent - far exceeded our expectations - our 14 year old suite looks like new! Carpets also look fresh and clean - I would have no hesitation recommending this company and I will not use one else from now on!
Reviewed 12-Jul-2016
Very pleased with the result, the performance and the time taken to complete.
Reviewed 07-Jun-2016
Just wanted to let you know how pleased I am with the cleaning of my conservatory suite cushions -they look like new. The gentleman that came worked really hard and has done a great job. Thank you - I'm sure we will be seeing you again.
Reviewed 27-Apr-2016
I chose Gerrards because they were a local family business and from the good reviews on their website, but mainly on enquiring about their service (My previous experiences of carpet cleaning firms had not been satisfactory - infact disasterous) I spoke to Sharon Gerrard she was so professional kind,friendly & enthusiastic about what their business was all about - she put my mind at rest. She provided me with a quote there & then. Yesterday Simon arrived punctually he was very professional, very smartly dressed and very polite & friendly - he spent 4 hours dilligently cleaning my carpet and suite. I am so thrilled with the results & the room smells so refreshed. He took my Persian Rug away for cleaning off-site & in a few days when it is dry he will bring it back again and help us to lay it again. This kind of service is very hard to find these days - so thankyou so much Sharon & Simon. I will definately use your services again and will not hesitate to recommend you to my friends,
Reviewed 29-Mar-2016
I just want to say thank you my other half was thrilled with the carpets! Especially the stairs as he couldn't believe how clean they were.
Reviewed 24-Mar-2016
"fantastic", Had carpet & rug cleaned yesterday. We knew they wanted cleaning, but the end result was Amazing,far better than expected. Would really Recommend them.Simon did a great job.
Reviewed 19-Feb-2016
Brilliant service. Punctual and friendly. Carpet looks so much better. Very efficient would definitely recommend.
Reviewed 10-Feb-2016
Cant praise this Company enough. Had my Carpet cleaned before Christmas. Good Job. Then spilled candle wax all over it. Asked Simon to come and see what he could do. Not an easy job but he did it. When finished he would not take any payment Above and beyond good Customer Service..
Reviewed 05-Jan-2016
Just a quick line to thank you and Simon for the service you provided for us. Sarah and I are really pleased with the work you guys did for us. The carpets were cleaned perfectly and the building smelled lovely and clean as we walked in after the cleaning had been completed. We will definitely be using you guys again that’s for sure.
Reviewed 05-Jan-2016
My previous experience of carpet cleaning firms has not been particularly satisfactory and I have never used the same firm twice. Simon Gerrard cleaned our carpets on the above date and the results are excellent.The cleaning system Mr Gerrard uses is by far the best and I have no complaints about the standard of his work which he carried out thoroughly and efficiently. I also consider the cost of the work carried out to be very reasonable. I fully intend to arrange for Mr Gerrard to return in the future and I have no hesitation in recommending his services.
Reviewed 18-Dec-2015
following a botched cleaning of my suite and carpet after a flood i contacted Gerrards, they quoted a price, a date, a time,all three were kept.the suite and carpet following Mr gerrard's visit look like new. what an excellent service, would and will recommend Gerrards specialist cleaning ltd to anyone. Cant wait for the suite to get dirty again. Thank you Gerrards.
Reviewed 11-Dec-2015
Had my Mums carpet and armchairs cleaned yesterday by Gerrards. My Mum said Simon was a lovely man, very efficient and professional. All round excellent service. The carpet and upholstery cleaning gave the whole house a lift and my Mums spirits with it.
Reviewed 02-Dec-2015
Gerrard's have made an excellent job of cleaning my carpets and upholstery and left everywhere neat and tidy. Would highly recommend them.
Reviewed 26-Nov-2015
Great service with friendly, helpful staff. Carpets are lovely, clean and fresh. Will use the services again and most definitely recommend. Thanks very much :)
Reviewed 26-Nov-2015
Absolutely amazing as usual. Simon can always make my carpets look brand new, which is a job in itself with 3 young children! First class service, thank you so much.
Reviewed 21-Nov-2015
Very happy with all aspects of the service and the carpet has come up really clean.would defiantly recommend them
Reviewed 15-Nov-2015
Absolutely fantastic carpet cleaning. I wasn't expecting our carpets to look so good after being cleaned. Wow! they are amazing and look just like they did when new. I won't hesitate to recommend you to family and friends. Thank you so much Simon.
Reviewed 29-Oct-2015
My sofa and rug look great, on time , reliable and great price. I definately reccomend this company and will be using again in future
Reviewed 21-Oct-2015
Fantastic carpet cleaners, they have an industrial cleaner which is a beast when it comes to tackling dirty carpets... Have used this company many times & will continue to use them. Had a carpet in our pub cleaned today & it looks brand new... Also the man who came & did the job was a lovely man who did another room free as a thank you for our custom.. So a big thumbs up to Gerrards Carpet Cleaners.
Reviewed 13-Oct-2015
Used before. pleased with everything as always. Very pleasant man. Recommended to friends many times.
Reviewed 12-Oct-2015
Great job, thank you so much!
Reviewed 06-Oct-2015
Always the best. Friendly professional service at a good price for a well presented job done. Thank you. T. Storey
Reviewed 01-Oct-2015
Very nice man, really good job.
Reviewed 29-Sep-2015
A pleasure to deal with; an efficient professional approach - totally satisfied with the work - excellent value.
Reviewed 29-Sep-2015
Very nice to deal with a Company who do what they say. I received excellent service and would not hesitate to recommend this Company. Delighted customer
Reviewed 29-Sep-2015
Punctual, courteous professional service. I would recommend Gerrards to my family and friends.
Reviewed 25-Sep-2015
Pleasant operator, first class service and perfect carpet. Will use again and recommend.
Reviewed 25-Sep-2015
Gerrards arrived at exactly the time arranged. The carpets were cleaned expertly and Simon could not have been more courteous or helpful. We are absolutely delighted with the results.
Reviewed 24-Sep-2015
I have just had my hall, stairs and landing carpets cleaned and I would like to say thank you for a great job! The service from start to finish has been very efficient and professional. I will definitely use your company again and will recommend you to family and friends.
Reviewed 23-Sep-2015
I will certainly be getting a quote from them for my second suite and would have no hesitation recommending them to friends/family.
Reviewed 07-Sep-2015
Simon was very professional and on time. Its the first time I have ever heard my partner say wow when she saw how clean Simon had got our carpet. No need to buy a new one now. I would recommend these guys to anyone.
Reviewed 01-Sep-2015
Wow!!! Absolutely thrilled with our "new" carpets.Couldnt speak higher of the service received. Will definitely be using again.
Reviewed 21-Aug-2015
Absolutely fantastic, would definitely recommend.
Reviewed 29-Jul-2015
Gerrards are an honest, reliable company who do a very good job. When making my booking I was told if any cancellations came up I would be offered first refusal and true to their word when one came up, I was contacted immediately and offered an earlier appointment. I was very impressed.
Reviewed 28-Jul-2015
Our cream carpets were terribly marked with grandchildren spilling food and drinks, and our dog doing what dogs do! Gerrards yet again came to the rescue. Not only are they reliable, they are competitively priced and they do an excellent job. Before you use anyone else give this company a try - you won't regret and you won't look back. Ian and Ann McCartney from Ashton
Reviewed 25-Jul-2015
Extremely Satisfied. My suite is 195% better than it was.
Reviewed 24-Jul-2015
Had carpets cleaned top to bottom in new house . Quality of work flawless and very reasonable pricing . Would recommend 100% and will definitely be using them again.
Reviewed 23-Jul-2015
Very Pleased with the service. Simon's done a good, no a great job. Thank you!
Reviewed 17-Jul-2015
The service provided was excellent, I doubt it could be bettered. I will be using them again in the future.
Reviewed 03-Jul-2015
Reviewed 01-Jul-2015
Will only ever recommend Gerrards now to people for cleaning of carpets and upholstery. My suites are gleaming and so soft after the conditioner treatment used after the clean
Reviewed 25-Jun-2015
Reviewed 25-Jun-2015
I am absolutely over the moon with my suite. An excellent job was done, I'm so made up. Thank you.
Reviewed 09-Apr-2015
very good worker
Reviewed 06-Apr-2015
Really friendly and efficient, from booking to confirming time slot and arriving promptly on the day. Carpets look amazing afterwards. I have used Gerrards a few times now and will continue to do so. Very professional company that delivers a quality service.
Reviewed 02-Apr-2015
i am quite please witht he results
Reviewed 02-Apr-2015
Excellent worker, Nicely spoken, clean and tidy. Highly Recommended
Reviewed 01-Apr-2015
Great service. Efficient, on time and quick. Would recommend them.
Reviewed 31-Mar-2015
Really good to deal with a professional compnay. They were prompt and the overall service and standard excellent. Would recommend.
Reviewed 26-Mar-2015
Just like new Delighted
Reviewed 19-Mar-2015
Absolutely fabulous, we are so delighted with the results. All edges of our carpet have come clean and a beautiful smell as a bonus. The best carpet cleaner we have ever had.
Reviewed 19-Mar-2015
Had Gerrards for some years now and find them very reliable and very effiecent.
Reviewed 13-Mar-2015
We have used Gerrards many times over the past 10 years and have never been dissatisfied. Very prompt, courteous and they always go the extra mile. I would not hesitate to recommend them to anyone.
Reviewed 09-Mar-2015
Simon did a fantastic job this week, thanks very much.
Reviewed 14-Feb-2015
Brilliant results and a professional service!
Reviewed 14-Feb-2015
I found them to be very punctual and efficient with very friendly service. The standard to which my carpet was cleaned after a teenage party was exceptional as I thought the carpet was beyond cleaning. I would thoroughly recommend them to anyone. Five stars all around.
Reviewed 11-Feb-2015
Will definitely use again, good work.
Reviewed 09-Feb-2015
No hesitation in using again. Many thanks
Reviewed 07-Feb-2015
Always give excellent service, move furniture etc. Very pleasant people.
Reviewed 05-Feb-2015
Used before. Very good standard.
Reviewed 05-Feb-2015
We have used Gerrards a couple of times now and must say how efficient they are with a friendly approach. Prices very reasonable. Would definitely use again and recommend to anyone wanting a professional carpet cleaner.
Reviewed 04-Feb-2015
Very pleasant young man. Another great job, thanks.
Reviewed 04-Feb-2015
Would recommend to anybody. Would only be too happy for people to ask of my opinion.
Reviewed 04-Feb-2015
Simon. Your usual excellent standard thanks. Appreciated.
Reviewed 04-Feb-2015
Top job, really happy. Will definitely use you again.
Reviewed 02-Feb-2015
I have used this service for many years and am always delighted with the results. Always prompt and courteous and reasonably priced. A five star service.
Reviewed 09-Dec-2014
Absolutely cracking job, well impressed. Used many times and will continue to do so. Very satisfied customer.
Reviewed 05-Dec-2014
The gentleman who came was very helpful and polite. He moved things we hadnt and did an excellent job
Reviewed 04-Dec-2014
I booked Gerrards after reading all the high recommendations on the website and I just wanted to say - they were fantastic. Came at 11.15 (early) and was packing up by 12.45 after cleaning through a lounge, hallway, stairs and landing. Very impressed by the professionalism shown by Lee and the whole company with regards to ringing, booking, quote and service. Can not fault in anyway and would highly recommend Gerrards to anyone. Thank you.
Reviewed 02-Dec-2014
Our carpet was cleaned yesterday morning and I am very pleased with the result. We won't hesitate to use you again and on the strength of that I recommended you to a friend, who has arranged for you to clean hers on Wednesday of next week. I've also put a link to your website on facebook
Reviewed 02-Dec-2014
Excellent service - thank you
Reviewed 02-Dec-2014
From initial contact, quoting, to carrying out the work, I found Gerrars extremely polite, helpful and friendly. The care and attention to detail when the carpets were done was exceptional. They did and excellent job, I am very pleased
Reviewed 02-Dec-2014
Excellent serive and very polite gentleman who came to clean my carepts. He did an excellent job
Reviewed 01-Dec-2014
The gentleman had a very pleasant manner. He was helpful enquiring about any stains and did his best to remove them. I was very pleased with the end result and would recommend the company to anyone. Also very informative regarding stain removal and left a product to help with any mishaps in the future. Friendly and professional.
Reviewed 01-Dec-2014
Excellent service will recommend and use again.
Reviewed 29-Nov-2014
Fantastic as usual. See you next Christmas.
Reviewed 28-Nov-2014
Fabulous job as always, thank you!
Reviewed 28-Nov-2014
This is the third time Gerrads have cleaned my carpets and the service is excellent and so are the results
Reviewed 27-Nov-2014
I was thinking I need a new carpet....but it's come up like new again!!!
Reviewed 27-Nov-2014
A smashing job as usual.
Reviewed 25-Nov-2014
Always very satisfied
Reviewed 25-Nov-2014
Fantastic forgot what colour it was would advise any one to employ you.Thankyou.
Reviewed 24-Nov-2014
very pleased with the professional service provided. would recommned to all. thank you !
Reviewed 22-Nov-2014
Excellent service, highly recommended
Reviewed 21-Nov-2014
Very pleased with the service would use again many thanks.
Reviewed 21-Nov-2014
Very impressed , carpet and rugs like new
Reviewed 21-Nov-2014
Very impressed , carpet and rugs like new
Reviewed 20-Nov-2014
It looks like new and has saved me buying a new carpet!
Reviewed 19-Nov-2014
Very efficient and polite.
Reviewed 19-Nov-2014
Very efficient and polite.
Reviewed 19-Nov-2014
Very quick and friendly service.
Reviewed 19-Nov-2014
My carpets look much better now and it was much easier than I expected...things were moved for me and it was all completed in very good time.
Reviewed 18-Nov-2014
Carpets look like new
Reviewed 17-Nov-2014
Friendly & efficient service
Reviewed 17-Nov-2014
efficient, friendly service
Reviewed 14-Nov-2014
Very very good service
Reviewed 14-Nov-2014
All very good, worked well. Very pleased
Reviewed 14-Nov-2014
This company provide an excellent service and always present in a professional manner. I would recommend to anyone wishing to have upholstery/carpets cleaned
Reviewed 13-Nov-2014
Excellent result
Reviewed 13-Nov-2014
Great job!!
Reviewed 12-Nov-2014
Absolutely fantastic service from start to finish. Would highly recommend.
Reviewed 12-Nov-2014
Very happy thanx
Reviewed 12-Nov-2014
Always very professional and work excellent
Reviewed 12-Nov-2014
I went round to my dads on his 78th birthday 5 Nov to find him and his wife trying to clean a carpet where radiator had leaked sludge. They had hired a carpet cleaner and got most if the water up but to say they were in panic and stressed is an understatement. I rang Gerrards and Sharon spoke at length to my dad putting his mind at rest. She then arranged for Simon to go round to clean the carpet as soon as it was completely dry. Not only did they do an excellent job on the carpet, but Sharon put my dads mind at rest, taking away some of his stress. Thanks. Gerrards to the rescue!
Reviewed 11-Nov-2014
6 carpets all done to perfection, excellent service
Reviewed 06-Nov-2014
Great job clean clean carpets 😄😄 very happy customer
Reviewed 05-Nov-2014
I have used these for many & have alwayds found their work to be excellent
Reviewed 05-Nov-2014
Used many time his work is quality
Reviewed 01-Nov-2014
Reliable friendly successful and highly recommended.
Reviewed 01-Nov-2014
My carpet looks brand new. Very pleased.
Reviewed 30-Oct-2014
Wouldn't use anyone else
Reviewed 30-Oct-2014
Punctual and polite, nice to see our lovely carpets again!
Reviewed 29-Oct-2014
Reliable and efficient service
Reviewed 28-Oct-2014
Really professional service and would happily recommend to anyone. Thank you Gerrards.
Reviewed 27-Oct-2014
Well satisfied with friendly and professional service.
Reviewed 24-Oct-2014
All work carried out was very professionally and with the least disruption. Would highly recommend.
Reviewed 24-Oct-2014
Really pleased with the work, brought a tired sofa back to life. Would definitely recommend the service.
Reviewed 24-Oct-2014
Really pleased with the work, brought a tired sofa back to life. Would definitely recommend the service.
Reviewed 21-Oct-2014
This is the second time I have used this company and will definitely recommend them to others. First Class Service
Reviewed 21-Oct-2014
This is the second time I have used this company and will definitely recommend them to others. First Class Service
Reviewed 21-Oct-2014
The yong man who cleaned my carpets did a really good job. He was very professional & was neat & tidy in his dress. I did not have to move heavy furniture and was very helpful in his approach to the job he was doing. Would have him again.
Reviewed 14-Oct-2014
Gerrards Carpet Cleaners came and cleaned my stairs and landing carpet, Simon was excellent and my carpet has never been as clean, it looked brand new. I was even left a little bottle of stain remover which I have used. Having two dogs and working from home myself, my stairs are used constantly. i would definitely recommend this company. In fact seven months later I am gonna ring them again 5*!
Reviewed 14-Oct-2014
Excellent Service
Satisfaction survey results: