Quality of Work/Service
Punctuality / Efficiency / Time Taken
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Comments from consumers who have used this trader
all the tradesmen working for Imagine Kitchens provided a very high quality of workmanship
Mr Davies not happy with quality of finish on doors so returned to suppliers which in turn delayed the fitting for a few days. However the finished result is fantastic and after months of researching different kitchen showrooms I am convinced I made the right choice by selecting 'Imagine Kitchens' ALL the workmen were brilliant and if you ever needed to speak to Billy about anything he was always available . Have already recommended him to a neighbour who is also most impressed with the overall finish Many thanks
Billy & his team listened to my needs & "wants" without prejudice but making suggestions if things wouldn't work. Made me feel a valued customer with excellent standards of workmanship and ethics across the whole team
Billy was extremely helpful and listened carefully to what I wanted. He was very reassuring if I had any worries and dealt with them immediately. All his workmen were very proficient and helpful, giving us a phone call if they were going to be slightly late (usually picking something up for our kitchen). He came back to check if the job was satisfactory and we were happy and assured us if any problems arose he would be there for us. I would recommend this firm without reservation!! Well done!!
Our kitchen absolutely fabulous the work force are very good and helpful and polite and friendly.
An excellent service was provided, the workmanship was of a very high standard, the workmen were pleasant, very accommodating and paid a lot of attention to fine details. I must have been in the top 3 of his most awkward customers but Billie spent a lot of time with me and I am so pleased with the overall finish of the kitchen. The after care service was brilliant and nothing was too much trouble. I am very pleased and would like to thank Billie and all his staff for a job well done.
Very professional from the first meeting, all the way through to the last day of fitting. After care also has been excellent and deals with my enquiries promptly. Very satisfied and would not hesitate to recommend to friends and family.
How often do you buy a new kitchen? like many of us it is every 15 years or so and can be expensive and stressful in terms of the disruption and time to complete. However from our first meeting with Billy we got the feeling it would be managed professionally, and it was. The client service we received was first class and nothing was too much trouble, the design, price and installation programme where quickly agreed and even minor changes prior to the start where quickly and courteously dealt with. The fitters turned up on the due date and it ran with military precision from there on in. All the tradesmen where pleasant and skilled and because they work with each other all the time they have a good working relationship. The job was finished on time and too a very high standard.
From day 1,I have been delighted with Billy and his team from the planning stages to the completion of the job,with which I could find no faults at all. I would have no hesitation in recommending Imagine Kitchens and it has been a pleasure doing business with them.
We can only reiterate what other people have said. Imagine Kitchens should be your only port of call when investing in a new kitchen. Billy has planned and overseen the work on 2 kitchens for our family now and we have been delighted with the results on both. Thanks to all the guys who are highly skilled, trustworthy workmen for producing a kitchen to be proud of. The whole procedure ran like a well oiled machine and it was almost painless!! Top job Billy, Mike, Mike, Neil and John. Sorry didn't get the plasterers names.
So delighted with my new kitchen - I never thought I'd have such a beautiful space which I enjoy every day!! Thank you to everyone involved - especially Billy who was brilliant throughout the whole process, and Mike the fitter who did such an excellent job 😄 All my family and friends have said what a fantastic job and what a beautiful kitchen - I'm truly over the moon!! Thank you all again, and I'll definitely be recommending you to any of my family and friends who are considering a new kitchen in the future.
Billy and his team did our kitchen, utility and downstairs bathroom after a recommendation from a friend who had his own fitted by Imagine. The kitchen is fantastic, we love every aspect of it and would happily recommend Imagine. There were a few snags and delays along the way but all were sorted promptly and they were not caused by Billy and his team, just the unexpected things that crop up during a job of this size. The initial time estimate overran by quite a bit but again that's not a complaint its just a warning to maybe factor in more time when planning to be without a kitchen. The main point is that Billy and his team do what they promise, we have a great kitchen ! Read the scare stories about other fitters in the area, we did, then go to Imagine.
Fantastic service from design to completion. Totally trustworthy and oversaw the whole project giving us complete peace of mind. Would highly recommend to anyone. Couldn't have asked for more - cheers Billy and team !!
Excellent company and top quality workmanship. Reliable, well organised and no pressure sales. From the outset Billy spent the time to get to know us and what we wanted from a new kitchen and put that together with his advice we now have our dream kitchen. Having a new kitchen is pretty disruptive, but Billy and his team minimised this to great effect, all rubbish was taken away promptly and my premises left clean and tidy. Workers were extremely friendly, courteous and nothing was too much trouble. I would recommend this trader and his highly skilled team every time!!!
Billy gave us alot of advice and suggestions about what what could be done to improve our kitchen which was now 25 years old. He provided us with a plan which showed what our new kitchen would look like. We did make some minor changes to the plan which he included in the new one.We were provided with a timetable of the work to be completed. The fitter, electrician and plasters were excellent and would talk about the work and answer any questions we had. We could go on and on. Our new kitchen is better than we had imagined it was going to be. A big thank you to Billy and his Team. We would have no hesitation in recommending Imagine Kitchens Ltd.
Thank you to Billy and his team for my lovely new kitchen
from initial design to finished kitchen, approach and quality of work undertaken - excellent. importance of customer satisfaction given high importance by trader. after sales service also excellent. would have no hesitation in recommedning trader. nice to know a local trader you can trust and rely upon.
very good, cant complaint, did what i wanted, everything perfect. workmen excellent
i was given a timetable for the work to be done, and it was done on time, in a manner which put my wishes first, and so as to disrupt my life as little as possible. All rubbish was taken away promptly and my premises left clean and tidy. The kitchen has been praised for its design and high standard of workmanship - by people in the building trade. I cannot commend the job too highly. in the planning of the new kitchen, Mr Davies took great care to include all my thoughts as well as making very useful suggestions.
the workman who came to fit all new doors was excellent and i am more than happy with the finished job.
Excellent service throughout. Billy very thorough with design, putting forward own ideas but didn't put pressure on us to take them on board. Always kept in touch to inform us what was happening when. His work team were friendly, polite and took a pride in their work. A slight fault occurred with plaster work which was put right straight away and this was followed up to check that the problem had been resolved. A company I would not hesitate to recommend.
The service we received from both Billy and his team was friendly and professional. All work on written schedule was completed on time and done to a high standard and any problems that arose were rectified straight away. Billy even liased with the local flooring company we were using to make sure they fitted in with the plan. Thankyou
From the start all communications were professional, all of the work was carried out spot on to the time schedule provided and each workman contacted us in advance to confirm times they would arrive cannot fault any part of service and would highly recommend Billy and his team
Quality Product, Quality service, would recommend to anyone. Great Job
Excellent company and top quality workmanship. Reliable and well organised - I was kept informed of progress all the way. Workers were friendly, courteous and nothing was too much trouble. Really pleased with my kitchen and have received a lot of positive comments. Would definitely recommend this trader.
First class job by a team of first class professional trades people. Very pleased with the finish, installation and standard of the kitchen. No hesitation in recommending this company.
very pleased with work carried out, have already recommended , which has led to further work.
Can not praise Imagine Kitchens enough, honest, friendly, and the end product they produced is quite extraordinary , Love my Kitchen would recommend Imagine to anyone thanks Billy & the team.
excellent service from 1st appointment to measure and design., to completion. excellent skilled fitter, electrician, plasterer, plumber etc.
All traders professional, hard working, v high standard, recommend.
1st class, v impressive.
High standard design and fit. Pleased with quality of finish and staff courtesy.
On time, respectful staff, hard working, polite, clean.
Well managed project with excellent tradesmen used. All were skilled, friendly & accomodating.
V high standard, pleased.
1st class, recommend.
Everything as promised. Skillful, efficient and pleasant. Delighted, recommend.
Superb, 1st class work and materials. Tradesmen excellent.
V good service and after care, recommend.
Tradesmen all v good and pleasant. Prompt and competent.
Everything done v professional.
Carry out work as and when they say providing excellent service. Respond immediatly to any after sales queries or problems. 1st class trader.
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