Ken Chapman Heating & Plumbing
3 Gordonstoun Crescent

Ken Chapman

  • 07967 499084
  • 07967 499084
  • GTS0143 (Local Authority Membership Number)
  • Date of joining the Scheme: 14/07/2010
Traders overall Rating

(164 Reviews)

Customer Service

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Quality of Work/Service

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Punctuality / Efficiency / Time Taken

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FS13 Gas Safe Register 212492

Services Provided:
  • Central Heating
  • Gas Fitters
  • Plumbers
  • Heating Engineer
Feedbacks per trade:
  • Central Heating (53)
  • Gas Fitters (17)
  • Plumbers (59)
  • Heating Engineer (41)
  • Other (29)
Comments from consumers who have used this trader
Reviewed 27-Oct-2016
Extremely pleased with the work carried out, left clean and tidy. Would recommend Ken to our friends and family.
Reviewed 06-Oct-2016
A clean, careful worker. Took the trouble to telephone as he was setting off to come here.
Reviewed 03-Oct-2016
Everything was excellent in relation to the work completed. The bathroom floor was dirty and left unclean.
Reviewed 03-Oct-2016
Quick response, turned up on time and completed a very clean job. Pleasant attitude, reasonable price, would definitely use again and would recommend.
Reviewed 28-Sep-2016
Great service with a smile.
Reviewed 09-Sep-2016
Arrived on time, cleaned everything up.
Reviewed 06-Sep-2016
Excellent workman, prompt attendance as arranged. First class work through out. Would recommend to anyone.
Reviewed 30-Aug-2016
ken chapman has again done work for me today 30 aug 2016,and again his work is excellent.He is a vey nice man,and he prices are very good. Thank you
Reviewed 24-Aug-2016
a gentleman
Reviewed 24-Aug-2016
excellent worker, I would definitely recommend
Reviewed 19-Jul-2016
Clean and tidy, very pleasant, turned up promptly.
Reviewed 14-Jul-2016
A very nice professional man. No task too difficult. Tidy. Would recommend Ken to friends & family and would use his services again.
Reviewed 22-Jun-2016
Traders were great, very timely, efficient and friendly to boot! I wouldn't hesitate to use them again in future.
Reviewed 20-Jun-2016
Approachable, respectful & very quick to reply to initial request. I would certainly recommend this gas engineer to friends & family. Very professional. Thank you.
Reviewed 01-Jun-2016
Work carried out in a very friendly manner.
Reviewed 01-Jun-2016
Could have phoned to say he would be a bit late. Otherwise fine.
Reviewed 10-May-2016
Arrived on time, didn't stop working all day. Tidied up after himself, kept disruption to a minimum.
Reviewed 06-May-2016
Ken provided plenty of dust covers to protect carpet where he was working and where he needed to walk to get rid of old fire etc. He explained how to use the lever control to light the fire and made sure I could use it. The front coal bed was broken (in packaging) and had to be replaced but he was able to use it, although it may have affected the evenness of the frame. He will come back to fit that if necessary. Have no experience to compare quality on time, but no complaints.
Reviewed 06-May-2016
Very nice man. No complaints. Neat & tidy in work and appearance.
Reviewed 03-May-2016
Quality reliable plumber.
Reviewed 14-Apr-2016
Very satisfied, arrived at the appointed time. Very tidy in his work and appearance. Would certainly recommend.
Reviewed 14-Mar-2016
I would recommend Ken, a very well mannered, caring and conscientious gentleman.
Reviewed 14-Mar-2016
Pleasant, good mannered, very helpful, explained everything he did.
Reviewed 14-Mar-2016
Always does excellent work.
Reviewed 14-Mar-2016
This man really knows his plumbing stuff.
Reviewed 11-Mar-2016
Provided lots of options of the job he carried out. Professionally done. Very happy with the work completed.
Reviewed 19-Feb-2016
First time I used this man. Trusted to let himself in. Job completed. No Mess
Reviewed 15-Feb-2016
Highly recommended
Reviewed 15-Feb-2016
I rang Ken on a Sunday as I needed someone to fix my Combi Boiler urgently. He gave my husband some advice over the phone -- FREE OF CHARGE - something that not many tradesmen do!! -- then offered to come out the next day to fix it. We took his advice, checked the boiler fuse and replaced it and it worked immediately. Ken was great. I would definitely recommend him to anyone who needs a good tradesman fast. He didnt have to give the advice but he did. That is so good of him. I will definitely be using him again in the future if I need help with gas / boilers etc etc. THANK YOU KEN !!!!
Reviewed 10-Feb-2016
Very helpful.
Reviewed 15-Jan-2016
My boiler needed a small repair that Ken found and fixed within an hour or two. He was very reliable, came when he said he would, was polite & friendly and tidied up after he'd finished the repair. The cost was very reasonable and I wouldn't hesitate to recommend him.
Reviewed 14-Jan-2016
Lovely, easy going manner, very professional.
Reviewed 22-Dec-2015
Pleasant, hard working, tidied up afterwards.
Reviewed 15-Dec-2015
Ken is an old school heating engineer, he not only does a very good job, his pricing is fair, plus he is a nice chap.
Reviewed 03-Dec-2015
Most helpful. Left my home clean and tidy. Explained everything fully. Assured me if any problems to contact them - numbers left.
Reviewed 02-Dec-2015
Very polite and very good plumber. Would recommend him to anyone. Definitely use him again.
Reviewed 02-Dec-2015
Excellent, prompt, very good work.
Reviewed 11-Nov-2015
Good communications, punctual, knowledgeable and friendly.
Reviewed 29-Oct-2015
Trader accommodated quickly for urgent job and completed the work for the price quoted. Will use again.
Reviewed 29-Oct-2015
Ken was very friendly, polite, professional and courteous. He completed the work in a timely manner and actually turned up when he said he would (a rare trait for a plumber in my experience). I cannot fault his workmanship and will be using him myself in the future and recommending him to friends and family.
Reviewed 29-Oct-2015
Job well done and checked before leaving. Good to know a plumber is prepared to undertake smaller jobs.
Reviewed 28-Oct-2015
He has always been there for me when needed and always does an excellent job.
Reviewed 28-Oct-2015
Engineer was pleasant in his attitude. Very good workman.
Reviewed 20-Oct-2015
he was very polite, answered questions asked. he wasted no time, he left everything clean.
Reviewed 12-Oct-2015
excellent service. mr chapman completed a very challenging boiler re-site and refit very effectively and efficienty. his workmanship is excellent and everywhere is left very tidy and clean, his prices are very fair, and i am thankful for his work at my home. I knew he is a good tradesman who is extremely reliable and trustworthy,
Reviewed 05-Oct-2015
polite, friendly, good guidance, very efficient
Reviewed 22-Sep-2015
we would recommend mr chapman, he is very efficient, very knowledgeable, and gives a quality service. we cannot overstate how pleased we have been with mr chapmans work.
Reviewed 18-Sep-2015
would 100% recommend
Reviewed 18-Sep-2015
parts required needed to be ordered. via dealership mainly next day, but ken fot parts fitted even at 6pm. good man. you fell he could be trusted and felt at ease to leave.
Reviewed 15-Sep-2015
I cannot praise this man enough. He came to my home the same day to fix my boiler. His work is brilliant, his manners are the same. I live alone age 65 and I know I can always be sure this man will help me, as he had done before
Reviewed 25-Aug-2015
Ken has a customer service, his work is to a high standard, he cleaned up after himself. Nothing was too much trouble. This tyoe of tradesman deserves recommendations
Reviewed 17-Aug-2015
Kend is friendly and efficient at his work. Would definitely recommend to anyone, and wouldn't hesistate to use him again.
Reviewed 11-Aug-2015
Mr Chapman was very professional in his duties and was persistent in finding the diagnosis to my faulty boiler. I will definitely be using Mr Chapman again in the future.
Reviewed 11-Aug-2015
Very good worker. Would recommend him to anyone, I really would.
Reviewed 03-Aug-2015
Would recommend Ken anytime. First Class Workmanship
Reviewed 27-Jul-2015
Vdery pleasant and helpful man. He's been here before, that's why I rang him now.
Reviewed 10-Jul-2015
very clean and competent in all manners, during work carried out.
Reviewed 10-Jul-2015
very clean and competent in all manners, during work carried out.
Reviewed 10-Jul-2015
was really good how he was able to come back the next day to the problem
Reviewed 06-Jul-2015
this is the firs6t time ive used the Good Trader Scheme, and im impressed. Ken did excellent work at a reasonable price. From now on he;s our plumber !
Reviewed 02-Jul-2015
would recommend highly
Reviewed 26-Jun-2015
Excellent service from a friendly professional tradesman. Would have no hesitation in recommending Ken to friends and family and neighbours
Reviewed 25-Jun-2015
Ken Chapman is a very good heating engineer and a good communicator. He gives his professional advice from his years of experience. He is punctual and reliable and you feel secure that the job he undertakes will be well done.
Reviewed 23-Jun-2015
Mr Chapman worked clean and kept to his word.
Reviewed 05-Jun-2015
arrived promptly and completed the work on time. efficient and friendly service with all work completed to a high standard. would definitely use Ken for any future plumbing work.
Reviewed 04-Jun-2015
Ken recently replaced my central heating boiler. he did an excellent job and explained his actions. he is a very polite, pleasant man who returned my calls promptly and provided an excellent service. i would not hesitate to employ him again.
Reviewed 04-Jun-2015
explained clearly what he was doing and why,. checked installation carefully before leaving.
Reviewed 27-May-2015
Came when he said he would, always returned any calls I made. Very friendly, cleaned up after the job. Very happy with the job he did and will contact him when the appliance needs servicing
Reviewed 26-May-2015
Ken is a pleasant man and reliable, he did a good job and i would recommend him to anyone.
Reviewed 20-May-2015
Ken was an outstanding professional as he contributed to our bathroom conversion and also installed a new combi boiler. Extremely experienced ,he overcame many of the installation problems inherent in an older property.He is very approachable and he could not have done a better job.
Reviewed 18-May-2015
Ken was a member of a team employed to convert our separate toilet and bathroom into one,large,modern bathroom comprising shower,bath,hand basin and toilet. Overall project manager was Peter Harber of P.H. Plumbing while Ken was responsible got the installation of a new combi boiler,the removal of an old boiler together with some installation of pipes. Ken is industrious,unflappable, very determined excellent in resolving any difficulties.He is most approachable when there is a need for decision making.His work was faultless. We feel lucky to have stumbled on both Ken and Peter for,in truth,no one could have done a better job.
Reviewed 28-Apr-2015
i have had Ken look after my central heating for a number of years. he is always punctual, polite professional and extremely helpful. i was very impressed with Ken.
Reviewed 28-Apr-2015
a good workman, pleasant and very helpful , recommend him to anyone
Reviewed 28-Apr-2015
I have used Mr Chapman for various jobs over a number of years. he is always reliable, he completes work promptly and efficiently. I have recommened him to others and they have been satisfied with his work too. Trustworthy and pleasant
Reviewed 28-Apr-2015
very pleasant easy to speak to. would recommend him to friends and neighbours
Reviewed 28-Apr-2015
Ken is a very pleasant man, feel safe to have in my home, and is very good at his job, i would recommend him to anyone.
Reviewed 19-Mar-2015
First time I had asked Mr Chapman to service the boiler; found him to be thorough in his work and very courteous. Will contact him for further work
Reviewed 16-Mar-2015
Ken did a very good job a & I would recommend him to anyone.
Reviewed 18-Feb-2015
Very good service, clean, efficient, tidy and very obliging.
Reviewed 16-Feb-2015
I have used this trader on many occasions. He always provides excellent service at a reasonable price.
Reviewed 16-Feb-2015
I would definitely recommend - quick and friendly.
Reviewed 30-Jan-2015
Very polite, very hardworking - couldn't be better
Reviewed 05-Dec-2014
I was very happy with his work he explained what he was doing & why. He turned up on time & very well mannered
Reviewed 05-Dec-2014
the trader turned up as arranged & on time. He conducted himself in a respectful and professional manner
Reviewed 14-Nov-2014
Excellent chap great knowledge base & experience.Told me exactly what he was going to do,done it and cleaned up after he finished.Fair price excellent engineer definitely recommend to any one
Reviewed 11-Nov-2014
He was recommended to me by a friend. He replied to my telephone message (left on his answerphone) the following morning and was able to service the boiler very shortly afterwards. He carried out the service and repair very efficiently and I was very pleased with the results and would recommend him to other people
Reviewed 08-Nov-2014
Very pleased with Ken, he fixed my gas fire by carrying out a clean and full service, did not try to say it needed a part. Also serviced my combi boiler. Pleased with service and price booked in his diary for next year.
Reviewed 06-Nov-2014
1st class tradesman with wealth of knowledge & experience. very trust worthy & Professional
Reviewed 06-Nov-2014
A please to do business with great to meet someone who cares about doing the best job
Reviewed 16-Jul-2014
would recommend him to anyone needing work done. very good work, and a gentleman
Reviewed 11-Jul-2014
Ken is a very good worker, and quick.
Reviewed 19-Jun-2014
Very satisfied with the repair work carried out by Ken and his assistant, and have already booked him to service our central heating system next month, and I have recommended him to family and friends.
Reviewed 18-Jun-2014
Extremely proficient and very pleasant to deal with. We will certainly ask Ken to do any further work that may be required in the future and strongly recommend his services.
Reviewed 17-Jun-2014
nice person, very helpful, did a good job, would recommend hm to friends and family, would use him in the future if needed.
Reviewed 09-Jun-2014
Very helpful and very polite! Good worker!
Reviewed 30-May-2014
good reliable tradesman
Reviewed 30-May-2014
excellent service, i would use Ken for any future plumbing jobs. he was reliable, tidy, and efficient. would highly recommend him to friends and family. we have found this scheme extremely useful to find traders who are highly recommended.
Reviewed 29-May-2014
Good service was on time did the job and cleaned up after him self, Would recommend and would use again
Reviewed 16-May-2014
Ken is always punctual and totally reliable. I would recommend him to anybody .
Reviewed 13-May-2014
an excellent tradesman. very reliable, punctual and careful. always gives comprehensive description of what the job involves with a very fair price.
Reviewed 12-May-2014
wonderful gas man, one who really knows his work and doesnt rip you off.
Reviewed 12-May-2014
responded quickly to repair leak, friendly, courteous service.
Reviewed 15-Apr-2014
Nice person, and found him excellent at his job. He is a neat and tidy worker. Recommended trader
Reviewed 11-Apr-2014
prompt attendance. job completed efficiently.
Reviewed 11-Apr-2014
Ken was recommended to me around 8 yrs ago, and i have used him ever since. i have since recommended him to my parents and several friends who all use him.
Reviewed 04-Apr-2014
Ken quite literally saved our lives. Boiler broke down on Thursday evening and until then i had never realized how often I needed hot water or took it being on tap for granted! Rang him Friday lunchtime and he was with us in half an hour. Assessed the problem, went for the necessary part and came back and fixed it. As I had expected to be without heat and hot water over the weekend I was extremely grateful for his prompt and efficient service. The price was reasonable for the work undertaken also and I would not hesitate to use him again and recommend him to friends.
Reviewed 13-Feb-2014
Very pleasant and polite. He quickly diagnosed the problem with my boiler and had it working again the next day after obtaining the necessary part. have pleasure in recommending him.
Reviewed 12-Feb-2014
We have used Ken Chapman for the past 2 years and we are very happy with the service
Reviewed 27-Nov-2013
Very quick & profession. great job!
Reviewed 26-Nov-2013
Very polite, did a great job & i would use in future
Reviewed 25-Nov-2013
Excellent, efficient & clean
Reviewed 29-Oct-2013
Excellent and efficient, pleasant and trustworthy.
Reviewed 10-Sep-2013
I had several issues in the bathroom including faulty taps and toilet flushing mechanism. Mr Chapman fixed them all with a minimum of fuss and explained what caused the problems and what work was required. I was very pleased with the price charged for the repairs, and with his courtesy.
Reviewed 10-Apr-2013
V good.
Reviewed 11-Mar-2013
V happy with work and price.
Reviewed 01-Mar-2013
Very competent - excellent quality of work at a very reasonable price!
Reviewed 27-Nov-2012
Can't praise enough.
Reviewed 10-Aug-2012
V pleased.
Reviewed 13-Jul-2012
Pleasant, hard working, good price.
Reviewed 29-Jun-2012
Excellent and speedy service. No mess, friendly, helpful, recommend.
Reviewed 09-Jun-2012
A very honest and reliable person.
Satisfaction survey results: