Help Direct - Safe Trader Scheme

in partnership with Lancashire County Council Trading Standards

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Help Direct - Safe Trader Scheme

All members of the Help Direct Safe Trader Scheme have shown they are committed to treating their customers honestly and fairly by committing to a Code of Practice. Traders also agree to work with Trading Standards to resolve problems if they should occur.

Businesses on the scheme are monitored using customer feedback.

Read more about our membership criteria.
 

 

  

 

Help Direct - Safe Trader Scheme
in partnership with Lancashire County Council Trading Standards
 

 

 

The Safe Trader Scheme aims to help people in Lancashire find traders for property repairs, home improvements and also domestic services such as cleaning, laundry and shopping delivery. It also includes details of registered care services in Lancashire. It is funded by Lancashire County Council as part of the Help Direct service.
 

Need extra help?


Home Improvement Agencies (HIAs) in Lancashire provide impartial help, advice and support on all aspects of home improvements, adaptations, repairs and maintenance works to your homes.  For more information see: http://www.foundations.uk.com/home


Limitations of the Scheme: The scheme is primarily aimed at how traders conduct their business and as a general rule we are unable to assess the individual background of any applicant or participant organisation. Also, whilst we make every effort to ensure that members comply with the law, we cannot guarantee the financial standing of members, their health and safety procedures, or that their work will never give rise to complaint. By using a member firm, consumers can minimise the risk of dispute and be assured that if there are problems we will help to resolve them. 

 

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Our Contact Details

Help Direct - Safe Trader Scheme

For Non Social Care enquires contact:

Lancashire County Council
Trading Standards Service
County Hall
Preston
PR1 0LD

E: safetrader@lancashire.gov.uk W: Help Direct - Safe Trader Scheme T: Consumers 0303 333 1111

T: Traders 01772 535 199
F: 01772 532732